- The platform charges a commission on each successful order placed through the marketplace.
- The commission rate may vary depending on the seller account, product category, or subscription plan.
- Commission is automatically deducted before releasing payouts to the seller.
- Sellers can view their applicable commission rate in their seller dashboard.
- The platform reserves the right to update commission structures when necessary.
- For customer return requests, seller must approve or reject before pickup scheduling.
- If seller approves a return, pickup/delivery charges are borne by seller and may be adjusted from seller payout settlement.
- For damaged-product returns, seller is responsible for refund issuance. For quality issue, size/fit issue, or wrong item, admin handles refund issuance.
- Admin intervenes only in escalated or serious dispute cases.
By checking the agreement box on the application form, you acknowledge that you have read, understood, and agree to be bound by these policies.
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